Abandoned cart recovery for Shopify
Bring the cart back.
Follow up on abandoned Shopify checkouts with useful WhatsApp reminders, thoughtful timing and a clear reason for every send or suppression.
- Link the shopper back to their own abandoned checkout.
- Stop pending reminders when an order is completed.
- Respect channel permission and store-defined timing limits.
- Review attributed recovery revenue alongside messaging costs.
Before you launch
Recovery depends on available checkout contact data, Shopify permissions and channel approval. Attributed revenue does not establish incremental lift.
Optimato is preparing for early access. Public installation is not available yet.
Read the launch statusCan every abandoned Shopify cart receive a WhatsApp reminder?
No. Adding an item to a cart is different from leaving a recoverable checkout. The workflow needs available checkout contact data, Shopify permissions, a usable recovery link and channel permission. A visitor without the necessary information or permission must be excluded, even if the item remains in the cart.
What happens if the shopper buys before the reminder?
A completed purchase stops pending recovery reminders. Optimato also rechecks permission, timing limits, frequency caps and spending limits immediately before sending. Review the suppression reason alongside sent and delivered messages so a deliberately skipped reminder is not confused with a provider failure.
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WhatsApp marketing · AI customer support · Shared inbox · Marketing automation · Revenue analytics